Kebijakan Pengiriman

Certain custom items are taking longer than expected to restock and ship out.We will continue to work to be as transparent with our customers as possible. Please email us at simway@simwayhk.com  if you have any questions.

Suwene pesenanku bakal dikirim?

Yen ora kacathet ing katrangan produk, barang sing ana ing saham dikirim sajrone 7 nganti 10 dina kerja sawise pesenan sampeyan.Sadurunge dikirim, sampeyan bisa njaluk pihak katelu teka kanggo mriksa barang kasebut.Sampeyan bisa milih tim operator, utawa njaluk kita ngirim pesenan sampeyan.Biaya pengiriman bakal dikonfirmasi karo sampeyan sadurunge dikirim.

Backorders

Produk backordered duwe wektu timbal minimal 16 minggu sadurunge dikirim.

Kepiye pesenanku bakal dikirim?

Bungkusan sing luwih cilik bakal dikirim liwat operator bingkisan cilik kayata USPS utawa UPS utawa kadhangkala liwat mitra pengiriman, gumantung saka ukuran.
Nalika kursi tunggal bisa ngirim barang.

Pangiriman Curbside (Syarat C)

Yen sampeyan minangka pelanggan pungkasan, tuku sampeyan bakal digawa menyang omah sampeyan ing wektu sing wis dijadwalake lan tim pengiriman bakal nggawa pesenan sampeyan menyang pinggir dalan.Sampeyan kudu ing panggonan kanggo ketemu sopir.Pesenan sampeyan ora bakal dibongkar. Sampeyan bisa uga ditinggalake karo palet pengiriman. Pesenan sampeyan bisa teka ing peti.

Sampeyan bakal dikontak paling ora 36 jam sadurunge pangiriman kanggo gawe jadwal janjian gulung. Sampeyan uga bakal nampa email kanthi informasi pelacakan nalika pesenan dikirim, ngidini sampeyan ngawasi barang-barang sing kira-kira tekan. Pangiriman sore lan akhir minggu ora kasedhiya. Yen sampeyan ora bisa nampa pangiriman ing 48 jam saka kontak, pesenan sampeyan bakal entuk ragad panyimpenan saben dina saben dina nganti pesenan dikirim (kalebu akhir minggu).

Multiple Shipping (Syarat C)

Yen pesenan sampeyan ngemot sawetara item, biasane ngenteni nganti kabeh pesenan ana ing saham sadurunge dikirim kanggo mesthekake biaya pangiriman lan tanggal pangiriman.

If you would prefer to receive your items in multiple shipments, please contact our support team at simway@simwayhk.com  and be sure to include your order number for reference.

Revisi Informasi Pengiriman

Kita kerja keras kanggo mesthekake pesenan sampeyan dikirim kanthi tepat.Yen informasi pengiriman pesenan kudu direvisi sawise tuku, utawa yen pesenan kudu dialihake sajrone transit, pesenan kasebut bisa dikenani biaya kiriman maneh.

Apa yen aku butuh pesenan kanthi cepet?

Expedited delivery currently is not offered via our website.However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at Simway@simwayhk.com

Kawicaksanan bali

Tanggung jawab pelanggan kanggo mriksa kabeh barang nalika ditampa, verifikasi jumlah, lan laporake karusakan sing kedadeyan nalika dikirim.Yen ana masalah kualitas, karusakan nalika transit, utawa salah kapal, Simway seneng nggampangake kiriman utawa unit panggantos, anggere kita ngerti masalah kasebut sajrone patbelas (14) dina saka pangiriman asli.